Client Services
At ZaysLashLounge, we are committed to making your experience seamless from order to delivery. Please find our client service information below.
Processing Time
Orders are prepared within 5–10 working days before dispatch.
Shipping
UK Standard: 3–5 days
UK Express: 1–3 days
UK Next Day: 1 day
Email to confirm availability
Excludes processing time
International: 5–7 days
Please note: International orders may be subject to customs fees
Priority Processing Upgrade
Subject to availability
Fee: £14.99
Location
Abbey Wood, SE London
Collection Orders
Email info@zayslashlounge.com with your order details, full name and contact number
Cancellations
Orders may be cancelled within 24 hours of purchase. After this period, cancellations cannot be accepted as order processing will have begun.
Restocks
Every Monday — 11AM (UK Time)
Wholesale & Training
Wholesale unavailable
Custom Strip Lash Training
Launching Soon