Privacy policy

Privacy Policy

Effective Date: 10/04/2025

At ZaysLashLounge, we are committed to protecting your privacy and handling your personal information with care.

This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, and billing/shipping address
  • Payment Information: Payment details are securely processed via third-party providers and are not stored by us
  • Usage Data: Information such as IP address, browser type, device type, and browsing behaviour

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you regarding orders or enquiries
  • Improve and personalise your shopping experience
  • Send marketing communications (only if you opt in)
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared with trusted third parties who help us operate our business, including:

  • Payment processors
  • Shipping providers
  • Marketing and website platforms

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

4. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

  • Understand how visitors use our site
  • Store preferences
  • Improve functionality

You can control or disable cookies through your browser settings.

5. Data Security

We take appropriate measures to protect your personal information from unauthorised access, misuse, or disclosure.

However, please note that no method of online transmission or storage is completely secure.

6. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your personal data
  • Restrict or object to how your data is processed
  • Withdraw consent to marketing communications at any time

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

If we become aware that such data has been collected, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@ZaysLashLounge.com

Thank you for trusting ZaysLashLounge with your personal information.